I Just Found That My Order Is Being Shipped to My Old Address!

If your order ships before you realize you have not corrected an old address, please notify us immediately. If it is a package in transit, UPS will charge a fee to redirect the package, which we will have to charge to the customer. If the package has been delivered, UPS will charge a pick up fee, which we will have to charge to the customer. That pick up fee can be double the redirect fee, so it is important to notify us as soon as possible.

If you ordered a single detail plate which was shipped USPS, we will have to wait and see if it is returned. If the item is returned to us, we can reship the plate to the new address. If the item is not returned, the customer will have to purchase a new plate.

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