Canceling an Order

If something changes and you need to cancel your Affordable Trophies order, you may do so anytime before issuing payment with no penalty. However, once payment has been made, we will have started the process of putting your order into our production queue and may start building it at any time; therefore, we have to charge a cancellation fee to cancel your order if you do so after you have issued your payment.

Once your order ships out, if you decide that you would like to cancel your order, you will have to follow our return policy. Written permission must be obtained before attempting to return any merchandise. The request for a return must be made within 10 days of receiving the merchandise. Custom items cannot be returned. Returned merchandise is subject to a 20% restocking charge. Engraving and shipping are not refundable under any circumstances. Merchandise must be received in the same condition in which it was sent.

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