Affordable Trophies Podcast – Episode 009

Episode 009 of the Affordable Trophies Podcast has been uploaded! This blog entry will serve as the show notes for this episode.

Regina and Ryan discuss what is new in 2013.

Things that are new for 2013

  • website changes
  • not a shopping cart
  • Fill out your request completely
  • Make sure the page loads before leaving
  • Check all you spelling, capitalization and puncuation
  • Make sure all changes have been made before making payment
  • New awards
  • What is new with us.

If you have not heard from us in 24 hours

  • Check your spam filer
  • Email us to see if your request has been recieved
  • Call or Text 417-501-6644
  • Send phone number with your email or when leaving a message.

You can find our podcast on iTunes, or you can listen to it here:

Or you can download the podcast to your computer to listen to it from there, or to load onto your iPod, iPhone, or other MP3 device. You can see all podcasts available on our web site.
Below are links to sections of our web site that contain more information about some of the items discussed in the podcast:

Follow us on twitter here

Affordable Trophies Podcast – Episode 008

Episode 008 of the Affordable Trophies Podcast has been uploaded! This blog entry will serve as the show notes for this episode.

Regina and Ryan discuss how to make your ordering process as quick as possible this time of year.

Things customers can do to speed up the order process

  • Order early
  • Make sure your email address is correct
  • Fill out your request completely
  • Make sure the page loads before leaving
  • Check all you spelling, capitalization and puncuation
  • Shipping to a third party, make sure they know their pack is on its way
  • Use the correct form when ordering
  • Use the correct form when making a change
  • Use the correct form when accepting your quote
  • Make sure all changes have been made before making payment
  • Check your package when it arrives
  • Save all boxes and packing material if reshipping
  • If any damage at all – save original box and packing material
  • Contact us by email immediately if you have any questions

If you have not heard from us in 24 hours

  • Check your spam filer
  • Email us to see if your request has been recieved
  • Call or Text 417-501-6644

 

You can find our podcast on iTunes, or you can listen to it here:

Or you can download the podcast to your computer to listen to it from there, or to load onto your iPod, iPhone, or other MP3 device. You can see all podcasts available on our web site.
Below are links to sections of our web site that contain more information about some of the items discussed in the podcast:

Follow us on twitter here

Can I Place My Order by Phone?

That sounds like it would be a good idea, but awards are customized to your specifications, and they aren’t much good if they are not customized correctly. At Affordable Trophies, we only accept written engraving information. It is too easy to misunderstand something over the phone, even if words are spelled out (for example, f’s and s’s often sound a lot alike on the phone). By requiring the engraving information in writing, there is never a question as to whether it is what the customer requested. The best way to submit your request is using our Quote Request forms. Doing so allows us to import the engraving info directly from the invoice to our engraving equipment, so you are guaranteed to receive the text engraved as you see on the invoice. We do everything possible to ensure that you receive your awards customized to your specifications.