Selecting an Awards Provider: Shipping Awards

When selecting an awards provider, it is important to consider how your purchased will be shipped.

At Affordable Trophies, we ship virtually all orders via UPS so that they are insured and trackable. We typically send detail plates for traveling awards  via US Mail – but everything else goes out via UPS. There is never a surprise … We will tell you up front how the item will be shipped, and we charge accordingly. Tracking numbers are provided so that you can follow your shipment’s status.

Be sure you know how your order would be shipped before selecting an awards provider.

Follow us on twitter here

Advertisements

Reshipping One of Our Traveling Awards

Most leagues these days are run on the Internet, often with the owners residing in different locations. This can make presenting an award to the next winner require that the award be shipped. In this blog entry, we are providing tips for shipping your award.

If you have one of our traveling trophy cups, they can be shipped assembled. If you have one of our traveling statuettes or actual size figures, you will need to remove the top to ship the item safely. You will need to wrap the item(s) in bubble wrap. Make sure to tape the bubble wrap to itself and not the award. Pack the item(s) in a box large enough for several inches of padding on each side of the award. Using packing peanuts is best. If you need to use paper make sure it is ink free; do not use newspaper, as ink can get on the awards.

Be sure to print and include our assembly instructions for the new winner if the top was removed from the item for shipping. If you purchased a tool, be sure to tape it to the inside of the box and include a note regarding its placement on your assembly instructions. This will prevent an extensive search for a loose tool in the box.

If you do not feel comfortable in reboxing your award, check with your local UPS store for help.

Make sure that you insure the package when shipping an award. You can find your previous invoice(s) anytime from the Invoice Lookup link on our home page if you need to look up the value of the award. If you do not know your invoice number please feel free to email us for the information. Make sure a ship-to address and return address is printed clearly on a piece of paper inside the box, such that it is the first thing seen when the package is opened. You may consider putting that information on the back of the assembly instructions.

We ship all our packages UPS ground, with insurance.  If you ship via US mail, be sure to get insurance, tracking information, and require a signature. (Delivery confirmation alone does not get all of those things.) Requiring a signature will give you the peace of mind of knowing that your recipient received the package, and that it was not merely left on his doorstep.

Be sure to let your winner know when he can expect the package to be delivered. Give him the tracking number so that he can pursue a claim if the item is lost or damaged.

Follow us on twitter here

How Long Will It Take to Receive My Order?

During non-peak times, we can often ship orders within three business days of the day payment is received. Typical turnaround time, including time in transit, is within two weeks or less after we receive payment for US shipments; Canadian shipments typically take a bit longer. If you pay via e-check, PayPal asks us to wait until the payment has cleared before processing your order.

Our peak times are just before and just after the NFL season. During those times, we are typically swamped with orders from commissioners ordering their fantasy football trophies, trying to receive them in time to present them either at their draft or at a Super Bowl party. During those times, turnaround time may stretch just a bit beyond the norm.

If you have a particular date by which you must receive your awards, please be sure to tell us up front. If there is no way we can make it, we will be honest and tell you. If we can’t provide your awards, we want to leave you as much time as possible to make arrangements elsewhere. However, we feel we can do the best job of providing the awards your league needs and can afford, so we ask that you allow us a reasonable amount of time to build your order and ship it to you or your winner.

Best Possible Shopping Experience

At Affordable Trophies, we try to make sure that you have the best possible shopping experience. You can make shopping online easy, fun, and very rewarding by following a few guidelines.

Please make sure you read all about Affordable Trophies before considering a purchase. Check out our FAQ page for quick answers to most questions. We do not utilize an automated system; we have a process that allows more contact with customers. Please make sure you understand our ordering procedure. We would also suggest reading over our shipping terms, return policy, and all of the time-saving and money-saving suggestions we have compiled for our customers.

It is extremely important to make sure everything on your invoice is correct. Once you have issued your payment, we assume that you have checked all of your engraving, that you have made sure you have selected the items you desire, and that you have provided the correct shipping address. We start working on orders as soon as possible after receiving payment. If you need to make a change after payment, it will require additional fees to make corrections. Please take the time to read over your invoice carefully. We suggest, if possible, that you allow someone else to check behind you, since it is so easy to look at something several times and miss something very significant.

It is our experience that simple engraving and shipping address errors are the most common customer mistakes. You can avoid these mistakes and have the best shopping experience possible if you follow the advice given above.